FAQs

Washing after installation is a crucial step for all subsequent maintenance. It removes installation residues and ordinary site dirt such as grout, mortar, adhesive, paint and so on. Once the cement grout has cured, clean with a buffered acid detergent, strictly following the instructions and dilutions on the manufacturer's packaging.

Use buffered acids such as Faber's Cement Remover, FILA DETERDEK or similar, which give off no harmful fumes and do not attack the joints, as follows:
– Dilute the detergent 1:5 (1 litre of detergent in 5l of water, warm if possible). Sweep or vacuum the floor thoroughly and spread the diluted acid solution evenly with an ordinary microfibre cloth.
– Leave the solution to act depending on how heavy the dirt is and on the type of product.
– Collect the residue with cloths or vacuum up the liquid.
– Rinse thoroughly with water, repeating the operation as many times as needed until every halo or residue is gone.

WARNING: this operation can be aggressive towards materials and components near the tiling — marble thresholds and window sills, metal frames and the like. Protect these parts properly before cleaning as described above.

If an epoxy grout has been used, clean with the dedicated cleaners sold by the grout manufacturers, or with Faber's Epoxy cleaner, Fila CR10 or similar, strictly following the instructions on the packaging.

Routine cleaning is done with a neutral detergent diluted in warm water, rinsing thoroughly. Avoid products that leave films or coatings on the surface.

The type of detergent must be chosen according to the nature of the stain. Act as soon as possible and always rinse with plenty of water once the treatment is over.